Refund and Returns Policy

Returns and Exchanges

We want you to be happy with your Jifi Fashion purchase. You may return most new, unused items sold on our website within 14 days of delivery for a full refund.

The following items are not eligible for return or exchange:

• Items that have been worn or washed
• Items that have been damaged
• Items that are missing tags

To return an item, please follow these steps:

1. Contact us to request a return authorization.
2. In your email, please include your order number and the item(s) you wish to return.
3. Once you receive a return authorization, pack the item(s) securely in the original packaging, if possible.
4. Ship the item(s) back to us at the address provided in the return authorization.
5. We will process your return within 14 business days of receiving the item(s).
6. You will be refunded to the original payment method used for your purchase.

Please note:

• You will be responsible for the cost of return shipping.
• We recommend using a trackable shipping service.
• We are not responsible for lost or stolen packages.

Exceptions

We may make exceptions to this policy on a case-by-case basis.

Contact Us

If you have any questions about our Refund Policy, please contact us .